A structured way to document usability insights that drive real product decisions.

Copy this template, fill it in, and share insights that actually lead to action

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How to use this?

• Edit sections as needed
• Keep insights clear and concise
• Add visuals wisely
• Share and refine with feedback </aside>

1️⃣ Executive Summary

• What was tested? (e.g., mobile app onboarding, checkout flow, dashboard usability)
• Who participated? (user demographics, experience level, recruitment source)
• Top 3 usability findings: (What worked? What failed? What surprised us?)
• Major recommendations: (What needs fixing ASAP?)
• Next steps: (What actions should be taken now?)

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If a stakeholder reads only this section, they should still understand the key takeaways.

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2️⃣ Research Goals & Methodology

What were we testing?

• What specific problem, feature, or hypothesis were we validating?
• How does this research inform business, product, or UX decisions?

How was it conducted?